About me

Over a decade of fortifying IT landscapes through strategic risk management, ethical hacking, and regulatory mastery (ISO 27001, PCI-DSS). Trusted leader in driving secure transformation across banking and government sectors, with a proficiency for orchestrating complex migrations and resilient architectures.

Education

Higher Diploma of Science in Leadership and Strategic Management

Maximums Institution 2022 - 2024

Bachelor of Science in Information Systems Management

International University of Africa, Sudan 2009–2014

Professional Certifications

• CCNA (Cisco Certified Network Associate) - Routing and Switching
• MCSA (Microsoft Certified Solutions Associate) - Windows Server 2019
• MCSE (Microsoft Certified Solutions Expert) - Server Infrastructure
• CEH (Certified Ethical Hacker) - EC-Council Ethical hacking

Experience:

Tech-IT Support Advanced Services | September 2019 – Present

• Deliver complex IT solutions for 15+ clients across multiple sectors, including hotels, banking, and government.

• Manage overall network infrastructure (Firewalls, routers, switches).

• Conduct comprehensive penetration testing and vulnerability assessments.
• Oversaw Windows infrastructure, domain services, and virtualization for 1,000+ users.

• Led design and implementation of secure network architectures across 82 branches.

• Providing comprehensive mitigation strategies.
• Managed network segmentation, firewall policies, and incident response.
• Achieved full regulatory compliance, including PCI-DSS, SISA, MSB, VA/PT, IVA, and EVA.
• Reduced WAN traffic costs by 30% through optimization.
• Enhanced communication infrastructure, IP Telephony using Cisco Unified Call Manager.
• Monitored 24/7 operations, ensuring uninterrupted service delivery.

• Team Lead migrated 240 branches as part of a network infrastructure upgrade project.
• Implemented robust migration protocols that support business continuity.

• Deployed and monitored 250+ IoT devices for environmental and infrastructure control.
• Established centralized monitoring of data centers and IDF rooms using dashboard tools.

• Administered ministry infrastructure (AD, DHCP, NAP, file sharing, CA, and Virtualization).
• Consolidated 105 servers into 15 hosts, streamlining operations and boosting by 45%.
• Led the build of Oman's GIS Infrastructure and ECF5 incident coordination platform.

Tech-IT Clients:

Ahli Bank, Oman | Bank Muscat, Oman | Muscat International Airport, Oman | Ooredoo, Oman | Ministry of Transport & IT, Oman

SENDAN LLC, Oman January 2018 – March 2019

• Monitored compliance infrastructure and implemented essential security updates
• Conducted event correlation to detect anomalies and prevent infections.

• Lead the development and implementation of a cybersecurity governance framework.

• Ability to design and deliver security awareness training.

Senior Cybersecurity Consultant October 2014 - June 2017

• Migrated 800+ mailboxes from Exchange 2010 to 2012
• Implemented network security protocols and system administration best practices.

• Built ERP system (REMIT) infrastructure.
• Connected 18+ branches in remote areas.
• Established reliable communication networks across challenging geographical locations.

• Operated ATM/CDM L2-L3 networks ensuring 24/7 banking services availability.
• Maintained critical banking infrastructure.

• Conducted vulnerability assessments and penetration tests.

Clients:

Ministry of International Cooperation | Sudanese Red Crescent Society | El Nilein Bank

Core Competencies

Network Security & Infrastructure:

• Firewalls (FortiGate, F5, Palo Alto, Cisco ASA, Checkpoint, SonicWall).
• IDS/IPS, Proxies (Blue Coat), Cisco ISE, SolarWinds NPM, DDoS Protection (Silverline, Cloudflare).

• Cisco Unified Call Manager, Cisco Prime, WAN optimization (Riverbed Steelhead).

Risk Assessment & Vulnerability Management:

• Penetration Testing, Vulnerability Assessment, Endpoint Protection.
• Compliance Audits, SIEM Monitoring, Incident Response.

L3 Systems Administration:

• Windows Server (2012-2019), Active Directory, Group Policy.
• DNS/DHCP, Hyper-V, WSUS, WDS, Certificate Authority, PKI.

Compliance & Governance:

• ISO 27001, NIST, PCI-DSS.
• Risk Management, Security Policies, Regulatory Compliance.

Tools & Platforms:

· ManageEngine (ticketing system, Endpoint Central, OP Manager).

· Kaspersky Security Center, Verint Call Recording.